Pay As You Go or Prepayment

If your meter is Pay As You Go, you can top up by loading credit onto a key or card at a Post Office, PayPoint or Payzone, and then simply insert the key or card onto your meter.

If your meter runs out of credit you’ll be without gas or electricity, so try to remember to top up regularly. It’s quick and easy to do and you can do it at any Post Office, PayPoint or Payzone.

If you, or someone you care for, are finding it difficult to pay your energy bill, we can help you. We’ll take into account your circumstances so you’ll need to tell us about your situation. Our Customer Service officers will listen and advise you on the payment options available.

At Great North Energy you can call our friendly customer service team for free on 0800 145 6699 and discuss our Pay As You Go tariff with them.