What happens if I’m struggling to pay my bills?
Get in touch with us as soon as you can so that we can help you. Speak to one of our customer services team for free on 0800 145 6699 between 8am and 8pm Monday to Friday or between 9am to 5pm on Saturday.
Our advisers will find out more about your situation, listen to your concerns and advise you on the payment options that could work for you. This might mean setting up an arrangement to pay a manageable amount every week, fortnight or month.