Register
My account
Make a payment

Contact us

Home Energy
About Us

Home Your Account

Your questions answered

Something you need to know? Let's get you an answer

Choose a category

Most Common Questions
Joining us
Pay-As-You-Go
Bills and payment
In an emergency
Our Fuels
Useful Documents
Making a compaint
Meter readings
Warm Home Discount Scheme
Your Rights
Your Account

Answers for: Your Account

Why should I create an online account?

Cant find an answer? why not give our team a call on 0800 145 6699

Related content

We are commited to advancing in all aspects of customer energy

Smell Gas?

If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

Get a quote today

Find out more

Energy Saving Tips
Make a Payment
Meter Readings
Our Service To You
Moving Home
Our Tariffs

0800 145 6699

Monday – Friday: 8am – 8pm
Saturday: 9am – 5pm

Need help?

Get in touch
Help & Advice
Make a complaint

Useful links

Accessibility
Work for us
Sitemap

Get a quote

Get a quote

Emergency contact

If you smell gas or detect a gas leak call the National Gas Emergency service (24 hours) on 0800 111 999.

Guaranteed standards of performance
Privacy policy
Terms and conditions
Cookies
Social media
Accessibility
Work for us

© Great North Energy is a partnership between Local Councils and Robin Hood Energy Limited (wholly owned by Nottingham City Council), registered in England and Wales. Company Number: 08053212. Registered Office: Loxley House, Station Street, Nottingham, NG2 3NG. VAT Number: 204 8309 29