Robin Hood Energy announces sale to British Gas

Today our energy supply partner, Robin Hood Energy has announced that it is being sold to British Gas. As a result of the sale all Great North Energy customers will be migrated over to Britsh Gas. British gas have promised to honour the current prices that our customers are currently enjoying.

Information for customers

We are proud to be different. Here's why:

1. We put you first

As a customer, you are at the heart of everything we do. Here, you’ll find practical tips to save energy, plus answers to some frequently asked questions. If you can’t find what you need, contact us and we’ll do all we can to help.


2. We keep our prices low

We bring you fair prices, striving for the best possible deal at all times. What you see is what you get with no hidden costs, just clear and simple pricing.

3. We're not-for-profit

We aim to make energy affordable for all, so you can enjoy the benefits.

Energy saving tips

Use less, save more

There are lots of small changes you can make to reduce the amount of energy you use. And with a bit of investment now, you’ll see the savings add up even faster.

Putting the kettle on? Boil only the amount of water you need.

Beware the standby button. Switch off appliances properly and you could save £30 a year!

Don't ping it! Defrost food overnight in the fridge rather than putting it in the microwave.

View more tips

Smell gas?

If you can smell gas or think you may have a leak, call the 24-hour National Gas Emergency Service on 0800 111 999.

Your questions answered

Something you need to know? Let’s get you an answer.